Chris, Braden and Evan were great! Super friendly and knowledgeable! I felt as though I had known them personally for years. Anyhow, I had originally called for a simple tune-up, but the day of the appointment, my old furnace quit working properly and it was getting very cold in the house. They were able to diagnose the problem and after discussing my options, I decided to purchase a new furnace rather than throw good money at the bad. Besides, the furnace was already 15 years old. Unfortunately, I didn’t have the luxury of shopping around, which is my rule of thumb; however, the price they quoted was very fair and I didn’t have to spend a lot of time and positive energy haggling with them. I’m very happy I decided to go with them. I always felt the work done on the previous furnace during installation was a bit shoddy and make shift due to the size of the original 1980’s furnace and ducting. Lots of metal tape and bending of sheet metal. Chris and his team did a beautiful job of cutting and trimming new sheet metal to connect to the old ducting. It’s some much more appealing to they eye! I found myself staring and admiring their work after they left. They also made a second trip back the next day, to install a smart thermostat that I had sitting in a box for several months, which required new wiring to be run. The new Rheem furnace runs beautifully and has so much more air flow than the previous Goodman furnace they replaced. I didn’t even realize how bad the old furnace’s air flow was. My entire house is now warm and cozy, without the cold spots I previously had in the basement and rooms furthest from the furnace. I would highly recommend Chris, Braden and Evan of Utah’s Best Heating and Air if you are in the market for a new furnace or AC unit, or if you just need a simple service like an annual tune-up. I know I will send my family and friends their way in the future! Thanks for a job well done guys! Brad L.